Croma - Gaur Central Rdc Mall Noida's Finest

"Pathatic experience, the people of this store do not understand the value of customer relations while customer is connected since many years. Thus relation does not matter for Croma. They are cheating customers and making fool by promising good services. But trust me they are not bother for that. Please visit this store carefully as they have so many hidden conditions and never support you on the time of need. Worst experience. I want to give negative star. Owner of croma asked me to share concern while I have shared the concern many times in last 10 days but no reply. This shows the unorganised working environment."

"They are making fool to us. The product which we are purchasing under extended warranty have certain conditions which they never shared with you. Later on the time of any issue with the product they say that this will not come under warranty. And finally no solution is given by croma people even they are not understanding the problem of customer. Very bad service. I purchased 65 inch TV in 2024 and now remote is not working but after registering complaint they said that remote does not come under warranty while it was not written any where. No solution done yet. I have mailing my concern everyday but there is no reply from your side. So please do not make me fool and public also. This shows your unorganised working culture."

"I have purchased iphone 17 256gb from this store on 27 -12-2025, the number of salesman present in iphone section are more than the number of customer, but no one is interested to entertain the customer, everyone says vo dikhaega. The person Mr. Vikas in iphone section is busy in their own things. Worst service by croma employees. Please ignore this croma store and go for other options."

"I bought a Refrigerator 8 days before Diwali but no Installation done even after 4 days of Diwali. They spoiled our Festival, Whirlpool service provider is worst. This freeze was a surprise for my daughter who was here for 5 days but CROMA and WHIRLPOOL Spoiled all these moments and they didn't stop here but continued to give false commitment everyday in starting and then stopped picking our call. So it's lying as a big dabba all these festival time and destroyed all Diwali decoration and now our Chhath too"

"Himanshu gave me a good deal on new iPhone 16 Pro and it was a great buy. Good Support on overall buy and helped in seamless purchase."